Total number of staff

Number of full-time staff

Number of part-time staff

Number of posts (in full-time equivalent)

Female employees as a percentage of total staff

Percentage of delivery staff

Percentage of female management staff

Number of post offices (permanent and mobile) accepting financial transactions

Number of sorting centres

Number of post offices providing public Internet access points

Number of automated parcel lockers

Total number of permanent post offices

Number of permanent post offices connected to an electronic network

Number of permanent post offices using counter automation systems

Number of permanent offices staffed by administration officials

Number of permanent offices staffed by people from outside the administration

Average area covered by a permanent office (km²)

Average number of inhabitants served by a permanent office

Number of mobile post offices (including rural delivery staff)

Operating revenue (SDR)

Operating expenditure (SDR)

Operating result (SDR)

Net result (SDR)

Percentage of income linked to letter post

Percentage of income linked to parcels and logistics services

Percentage of income linked to postal financial services

Percentage of income linked to other products

Income from philately as a percentage of total income

Average number of collections from boxes per working day in urban areas

Average number of collections from boxes per week in rural areas

Number of letter-boxes

Average number of deliveries per working day in urban areas

Average number of deliveries per week in rural areas

Number of post office boxes

Number of postal establishments and public access points with postal boxes

Percentage of items delivered through post office boxes

Percentage of the population having mail delivered at home

Percentage of the population having to collect mail from a postal establishment

Percentage of the population without postal services

Average number of letter-post items posted per inhabitant

Number of letter-post items, domestic service

Number of letter-post items, international service - dispatch

Number of letter-post items, international service - receipt

Number of copies of newspapers, domestic service

Total number of advertising items, domestic service

Number of addressed advertising items, domestic service

Number of unaddressed advertising items, domestic service

Number of hybrid mail items, domestic service

Basic tariff for a domestic priority letter (first weight step)

Total number of advertising items, international service - dispatch

Number of express items, domestic service

Number of express items, international service - dispatch

Number of express items, international service - receipt

Number of parcels, international service - dispatch

Number of parcels, international service - receipt

Number of parcels, domestic service

Number of government payments

Number of bills

Number of money orders

Total number of payments, domestic service

Number of payments, international service - dispatch

Number of payments, international service - receipt

Number of giro accounts

Percentage of dormant accounts (at 31 December)

Number of postal savings bank or postal bank accounts

End-of-year assets in postal savings bank or postal bank accounts (SDR)

Population (millions)

Rate of exchange (national currency for one SDR)

Area of territory (km²)

Domestic quality standard for priority mail

Domestic quality target for priority mail

Annual performance level

Domestic and international dispatch, all categories together

Domestic and international dispatch, all categories together

Number of licensed, authorized or declared operators

Number of staff of all operators (at 31 December)

Domestic letter delivery services - number of items

Domestic parcel delivery services - number of items

Domestic express delivery services - number of items

Domestic and West Africa receipt, all categories together

Number of letter-post items, West Africa service - dispatch

Number of letter-post items, West Africa service - receipt

Number of express items, West Africa service - dispatch

Number of express items, West Africa service - receipt

Number of parcels, West Africa service - dispatch

Number of parcels, West Africa service - receipt

Domestic and West Africa dispatch, all categories together